Infrastructure
Built on established cloud and data providers — no home-rolled storage. Connections to RTR use encrypted HTTPS. The providers we use are listed in our privacy policy.
Security & data
Restaurant data handling, franchise-aware by design.
Read The Room reads the payment, sales and labour records your restaurants already keep, so it can calculate nightly tip cashouts. It runs on established cloud providers, and it was designed by people who know franchise operations.
Foundations
Boring where it should be boring.
Access
Every person is given a role at a scope: an organization, a franchise group or a restaurant. Your administrators decide who gets which role, and changes to access are recorded with who made them and when.
Compliance
RTR acts as your service provider under PIPEDA: it processes your records only to provide the service, publishes every sub-processor and where it processes data, and notifies you within 72 hours of confirming an incident. Details are in our privacy policy.
The franchise problem most software ignores
Visibility for HQ, without inheriting the store.
Joint-employer and common-employer claims turn on one question: does the brand exercise control over the essential terms of a franchisee's employees' work — hiring, scheduling, discipline, supervision? Generic ops software quietly builds that record, handing head office employee-level dashboards, schedule controls, and individual performance files for staff it doesn't employ.
How Read The Room is different
Access follows the franchise structure. A franchisee sees only its own restaurants, and a GM sees only the restaurants they are assigned. One customer never sees another customer's data. Head office sees what the roles you assign allow.
Who sees what
Roles and scopes, spelled out.
| Role | Scope | Typical use |
|---|---|---|
| Head office | The organization | Group-level oversight across franchise groups and restaurants, as your roles allow |
| Franchisee | One franchise group | Its own restaurants only; never a sibling franchisee's |
| General manager | Assigned restaurants | Cashouts and tip records for the restaurants they are assigned |
| Staff | Their restaurant | Their own cashout and tip share |
This page describes how RTR's roles work. It is not legal advice about joint employment.
Security questions? Bring your IT and legal teams to the demo — we like those meetings.
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